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Return and Refund

RETURNS POLICY: ONLINE ORDERS

Please note: all artwork, paper/stationery, holiday decor and sale items are final sale and cannot be returned or exchanged.

Full price items purchased using a discount code, as well as purchases made via In Store Pickup, may only be exchanged or returned for store credit.

We hope you love your purchase, but we understand that some things just don't work out as planned. Full price items (i.e. items not on sale or purchased using a promo code) may be exchanged or returned for a full refund less any shipping charges. Returns must be delivered to us within 15 days of the date you received the item(s). [Ex: If you received your order on the 1st of the month, it would need to be delivered back on our end by the 15th.] Returns delivered after 15 days and up to 60 days will be issued in the form of store credit. We cannot accept returns made more than 60 days after the original order date.

Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.

To make a return, email to pazzohub@gmail.com to request a "return authorization".Please include the order number and item(s) you wish to return.

Important Notice:
We do not accept any return without "return authorization "which must be confirmed by our e-mail before return of item(s).

RETURNS POLICY:

IN-STORE PURCHASES
Purchases made in store/in person can be returned or exchanged for store credit only within 14 days of the original purchase date.

Please note: all sale or discounted items are final sale and cannot be returned or exchanged.
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